Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website located at sallmediagroup.com (“the Website”) and the provision of consulting services by Sall Media Group Ltd (“the Company”, “we”, “us”, “our”), a private limited company registered in England and Wales (Companies House No. 17116748).

By accessing the Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or engage our services.

2. Company Information

Sall Media Group Ltd is a private limited company incorporated in England and Wales. Our registered office is at Office 18122, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom.

We provide digital marketing consulting, SEO consulting, technology advisory and business growth consulting services to businesses worldwide. Revenue is generated through consulting engagements, project-based services and recurring client retainers.

3. Our Services

Sall Media Group Ltd provides the following consulting and advisory services:

• SEO consulting and organic growth advisory
• Digital marketing strategy and consulting
• Technology consulting and digital transformation advisory
• Business growth consulting
• Content strategy and planning
• Marketing retainers and ongoing advisory arrangements

All services are advisory in nature. We do not guarantee specific outcomes, rankings, revenue figures or results. Consulting advice is provided in good faith based on the information available and our professional assessment.

4. Engagement Terms

Consulting engagements are subject to a separate written agreement or statement of work agreed between the Company and the client prior to commencement. That agreement will set out the specific scope, deliverables, timeline and fees applicable to the engagement.

These Terms apply in addition to any specific engagement agreement and, in the event of conflict, the specific engagement agreement will take precedence in relation to the services described therein.

4.1 Project-Based Engagements

Fixed-scope engagements are delivered against agreed deliverables and timelines. Any changes to scope must be agreed in writing prior to implementation and may affect fees and timelines.

4.2 Retainer Arrangements

Monthly retainer arrangements provide ongoing advisory support as defined in the engagement agreement. Retainers are billed monthly in advance unless otherwise agreed. Either party may terminate a retainer arrangement with 30 days’ written notice unless otherwise specified.

5. Fees and Payment

Fees for our services are as agreed in the relevant engagement agreement or statement of work. All fees are quoted exclusive of VAT unless otherwise stated.

• Invoices are issued in accordance with the payment schedule agreed in the engagement agreement.
• Payment is due within 14 days of invoice date unless otherwise agreed in writing.
• We reserve the right to charge interest on overdue invoices at the rate provided for under the Late Payment of Commercial Debts (Interest) Act 1998.
• We accept payment by bank transfer and other methods as agreed with the client.

6. Refund Policy

Given the advisory and consultancy nature of our services:

• Fees paid for completed work or delivered reports are generally non-refundable.
• Where a project is cancelled by the client prior to completion, fees will be payable for work completed up to the date of cancellation, calculated on a pro-rata basis against the agreed project fee.
• Where we are unable to deliver agreed services due to circumstances within our control, we will work with the client to agree a reasonable remedy, which may include a partial refund or credit.
• Monthly retainer fees paid in advance are not refundable for the current month unless otherwise agreed in writing.

Refund requests should be directed to accounts@sallmediagroup.com.

7. Client Responsibilities

To enable us to deliver our services effectively, clients are responsible for:

• Providing accurate and complete information relevant to the engagement in a timely manner
• Granting access to systems, platforms or data reasonably required for the delivery of services
• Attending scheduled meetings and review sessions
• Providing timely feedback on deliverables
• Ensuring that any information shared with us does not infringe third-party rights
• Implementing recommendations at your own discretion and risk; we are not responsible for outcomes arising from implementation of advisory recommendations

8. Intellectual Property

Unless otherwise agreed in writing:

• All intellectual property rights in work created by Sall Media Group Ltd during an engagement, including reports, strategies, frameworks and deliverables, vest initially in Sall Media Group Ltd.
• Upon receipt of full payment for the relevant engagement, the Company grants the client a non-exclusive, perpetual licence to use the deliverables for the client’s internal business purposes.
• Pre-existing intellectual property of either party remains the property of that party.
• You may not resell, sublicence or publish our work as your own without prior written consent.

9. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in connection with a consulting engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability to you arising from or in connection with these Terms or any engagement agreement shall not exceed the fees paid by you to us in the three months preceding the event giving rise to the claim.
• We shall not be liable for any indirect, consequential, incidental or special loss, including loss of profit, loss of revenue, loss of data or loss of business opportunity, whether arising in contract, tort or otherwise.
• We provide consulting advice in good faith. We do not guarantee specific outcomes, search rankings, revenue increases, or commercial results.
• Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Website Use

Your use of the Website is subject to the following conditions:

• The content on this Website is for general information purposes only and does not constitute professional advice.
• You must not use the Website in any way that is unlawful, harmful or disruptive.
• We reserve the right to modify or withdraw the Website or its content at any time without notice.
• We do not guarantee that the Website will be continuously available or free from errors.

12. Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these Terms.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The effective date shown at the top of this page will reflect the most recent revision. Continued use of the Website or our services following a change to these Terms constitutes acceptance of the revised Terms.

14. Contact

For any questions regarding these Terms, please contact us at: