Privacy Policy

1. Introduction

Sall Media Group Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website at sallmediagroup.com or communicate with us.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Sall Media Group Ltd is a private limited company registered in England and Wales (Companies House No. 17116748). We provide digital marketing, SEO consulting, technology advisory and business growth consulting services to businesses worldwide.

As the data controller, we are responsible for deciding how personal data about you is collected, stored and used.

3. Data We Collect

We may collect the following categories of personal data:

3.1 Data You Provide Directly

• Name and job title
• Company or organisation name
• Email address
• Telephone number (if provided)
• Messages and correspondence you send us
• Information provided during consulting engagements

3.2 Data Collected Automatically

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on the website
• Referring website or source
• Device type and operating system

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and communications
• To provide and deliver consulting services under contract
• To manage our client relationships and contractual obligations
• To issue invoices and process payments
• To comply with legal and regulatory obligations
• To improve our website and services
• To communicate updates relevant to our services (with your consent)

5. Legal Basis for Processing

We process your personal data under the following legal bases as defined under UK GDPR:

• Contract performance: Where processing is necessary to fulfil a consulting engagement or to take pre-contractual steps at your request.
• Legitimate interests: Where we have a legitimate business interest in processing your data, such as responding to enquiries or improving our services, provided this does not override your rights.
• Legal obligation: Where we are required to process data to comply with applicable law.
• Consent: Where you have given explicit consent, such as subscribing to communications.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law:

• Enquiry and contact data: up to 2 years from last contact
• Client contract and engagement data: up to 7 years (in accordance with UK tax and accounting obligations)
• Invoice and financial records: 7 years in accordance with HMRC requirements
• Website analytics data: up to 26 months

When data is no longer required, we securely delete or anonymise it.

7. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data in certain circumstances.
• Right to restrict processing: You may request that we limit how we use your data.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making: We do not use automated decision-making or profiling.

To exercise any of these rights, please contact us at privacy@sallmediagroup.com. We will respond within one calendar month.

8. Cookies

Our website uses cookies to ensure basic functionality. For detailed information on the cookies we use, please refer to our Cookie Policy.

9. Third-Party Services

We may use trusted third-party service providers to support our operations. Where these providers process personal data on our behalf, we ensure appropriate data processing agreements are in place. We do not sell, rent or trade personal data to third parties for marketing purposes.

Third-party services we may use include:

• Email service providers (for business communications)
• Website hosting and cloud infrastructure
• Payment processors (for invoicing and transactions)
• Accounting and financial software

10. International Data Transfers

Where we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK Information Commissioner’s Office (ICO) or equivalent protections.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include encrypted communications, access controls and regular security reviews.

Whilst we take all reasonable precautions, no method of electronic transmission is entirely secure. We encourage you to take care when transmitting sensitive information.

12. Complaints

If you have a concern about how we handle your personal data, please contact us at privacy@sallmediagroup.com in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

• Website: ico.org.uk
• Telephone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.

14. Contact

For all data protection enquiries, please contact us at: